Last Updated: June 14, 2025

Sokofa Ltd is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use sokofa.com or interact with our services.

By using this website, you consent to the terms of this Privacy Policy.

1. Who We Are

Sokofa Ltd is a UK-registered company with its business address at:

24 Halmyre Street, Edinburgh EH6 8QD

If you have questions about how we use your data, please contact: privacy@sokofa.com

2. Information We Collect

We may collect the following types of personal data:

• Account details: Name, email address, phone number, password
• Order details: Shipping address, billing address, purchase history
• Payment data: Securely processed through third-party providers like PayPal, Stripe, or Klarna
• Device & usage data: IP address, browser type, pages visited, and time spent on our site
• Seller data: Business name, ID verification documents, product information

We do not store your payment card numbers or banking credentials.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Manage your account and provide customer support
• Verify sellers and ensure platform security
• Improve the functionality and performance of sokofa.com
• Send marketing communications (only with your consent)
• Comply with legal and regulatory requirements

4. Sharing Your Data
   

   We may share your data with:

• Sellers to fulfill your orders
• Trusted third-party services like payment processors, delivery couriers, and analytics tools
• Government or legal authorities if required by law

We never sell or rent your personal information.

5. Cookies and Tracking

Sokofa uses cookies and similar technologies to enhance your browsing experience. These may track your preferences, basket contents, and site performance. You can manage or disable cookies in your browser settings.

6. Your Rights (Under GDPR)

If you are based in the UK or EU, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Object to processing or request restriction of your data
• Withdraw consent to marketing communications at any time

To exercise any of these rights, email privacy@sokofa.com

7. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with our legal obligations
• Resolve disputes and enforce our agreements

Inactive customer accounts are automatically archived after 24 months of inactivity.

8. Data Security

We take your privacy seriously and implement appropriate technical and organizational

safeguards, including encrypted connections (HTTPS), secure payment gateways, and limited

access to personal data.

9. Changes to This Policy
   

   We may update this Privacy Policy occasionally to reflect changes in regulations or our business practices. Any changes will be posted on this page.

10. Contact Us

For questions or concerns about your data or this policy, contact:

Sokofa Ltd

Email: privacy@sokofa.com

Address: 24 Halmyre Street, Edinburgh EH6 8QD